Natalie Masson, Ph.D.
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Frequently Asked Questions

When are you available for appointments?
I offer telehealth appointments on weekdays during the daytime and evenings.  

Do you prescribe medication?
I do not prescribe medication; my expertise lies in non-medication therapy approaches. When medication may be a useful part of treatment, I refer the client to a psychiatrist and collaborate with the psychiatrist in the client's ongoing treatment.

Do you work with children, adolescents or couples?
I only work with individuals 18 and older.

How do you handle payments?
Payment is due at the time of service in the form of cash, check or credit card.  Payments may be made online.

What is your cancellation policy?
Sessions cancelled less than 24 hours in advanced will be subject to a late cancellation fee equal to half your session fee.

Will my health insurance cover my fees?
I am not a member of any insurance panels. So if you have HMO insurance, your insurance company will not reimburse you for our work. If you have a PPO insurance, you will likely be able to receive some reimbursement. I recommend that you call your insurance company and ask them what they reimburse for "out of network providers" for outpatient mental health. You will be responsible to pay the full session fee at the time of service and I will provide you with a "superbill” at the end of each month (or more often if preferred), which you can send to your insurance company for reimbursement.

What are your rates?
My psychotherapy rate is $200 for a 60-minute session. Longer sessions can be arranged at a prorated fee.  I offer a complimentary initial phone consultation or brief office visit (20 minutes) so that we may explore the possibility of working together.

Can I afford this? Is it worth the investment?
It’s hard to put a price tag on happiness and peace of mind. If you’re having a hard time deciding whether you want to pour your hard-earned money into personal development, here are some points you may consider. Perhaps you already spend money in a variety of ways to make yourself feel good. Consider vacations, toys, clothes, spa treatments, restaurants, etc. Perhaps you even spend some money as a result of unhealthy habits or addictions (alcohol, cigarettes, drugs, shopping, gambling….). Now, ask yourself how long the good feelings last from each of these expenditures. Minutes, days, months? Investing in your own personal development can produce changes that continue to enhance your quality of life for the rest of your life.
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